FAQ
Answers to the questions customers ask most before buying.
How fast will I receive my list?
Fast. Once your payment is confirmed, we email the list to the address you entered at checkout. Very large files are sent as a secure file-sharing link.
What format are the files?
Most lists are CSV files that open in Excel, Google Sheets or LibreOffice and import into any CRM or email tool. A few provider-specific lists are plain-text files with one email per line.
Can I get a sample first?
Yes. Use the free sample form or the sample button on any product page.
Which payment methods do you accept?
Cards, UPI, net banking and wallets through Razorpay; PayPal and cards through PayPal; and cryptocurrency through Coinbase.
Is there a subscription?
No. Prices are one-time. You keep the file and can use it as often as you like.
Do you offer updates?
Most databases include a free update after six months. Email support with your order number to claim it.
Can I get a refund?
Because the files are digital and cannot be returned once sent, purchases are non-refundable. That is why we offer free samples. See the refund policy.
Am I allowed to email these contacts?
You are responsible for following the laws that apply to your recipients, such as GDPR in the EU, CAN-SPAM in the US and CASL in Canada. Always identify your business, include an unsubscribe link and honour opt-outs. Read our anti-spam policy.
Can you build a list for a specific industry or job title?
Yes. Send a custom list request and we will quote it.